Project Lead- IT

  • Considers the business implications of the application of technology to the current and future business environment.
  • Reviews system test plans and system tests modules before implementation.
  • Creates, reviews and delivers end-user documentation (user guide, process flow charts, training materials) and training for accuracy.
  • Works with the user to select or create appropriate scenarios to test all results to determine whether system changes met project specifications; uses scenarios to assist the end user in acceptance testing.
  • In upgrades, monitors production performance enhancements and system integrity with end-users.
  • Develops detailed implementation and upgrade project plans in conjunction with other account team associates.
  • Ensures that documentation is updated when change requests are approved for the project.
Provides input on processes, procedures, or new approaches
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